Beyond Numbers: The Human Side of the CFO Role - Khuphukile James Ndebele's story
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Khuphukile James Ndebele isn’t your stereotypical CFO. While his expertise in accounting is undeniable, his journey to the executive role and his leadership style reveals a deep appreciation for the human side of finance. In this interview, CFO and Board Member at Bidvest Electrical (South Africa), Ndebele offers insights into his career path, the challenges and rewards of the CFO role, and the essential qualities that define successful financial leadership.
A Passion Ignited
Ndebele’s love affair with accounting began in high school, leading him to pursue his articles while simultaneously completing his studies. “I fell in love with accounting in High school and went on to do my articles whilst studying at the same time. Thereafter I held various middle management and senior management roles before taking up the Executive CFO role,” said Ndebele. This dedication paved the way for a successful climb through the corporate ladder, from middle management to senior leadership roles. His current position as Executive CFO reflects not just his technical abilities but also a well-rounded understanding of business operations.
Steering Through Turbulent Waters
The CFO role is rarely smooth sailing, and Ndebele readily acknowledges the current economic headwinds. Inflation, high interest rates, and talent shortages pose significant challenges. But amidst the storm, he finds reward in successfully navigating these obstacles with his team. “We are currently operating in tough economic times worldwide and having to steer the ship through turbulent waters is a big challenge. Some of the biggest challenges include inflation, high interest rates, building resilient teams because it’s getting harder and harder to find good talent and the supply chain disruptions from the wars in certain parts of the world. “The reward is when you look back and you and your team have managed to navigate through all those issues and the valuable lessons, we have all learnt,” said Ndebele. The shared experience and valuable lessons learned become the silver lining.
Finding Balance in the Maelstrom
Maintaining a healthy work-life balance is crucial for Ndebele. He rejects the notion that long hours equate to better results. Instead, he prioritizes non-negotiable time for the gym and family, ensuring he approaches challenges with a clear and balanced mind. His faith also plays a grounding role, reminding him that even in the face of adversity, there’s a greater plan unfolding. Ndebele says: “Often many leaders believe that working all the time gets you the results however my belief is that you operate best at your optimal level when your life is in balance, and you are feeling happy. “I have strict non-negotiable times for gym and family. This ensures that no matter what challenges I am facing, I am still in a good state of mind. “My faith also keeps me grounded and humble knowing that no matter what I face, in the end God will always work it out.”
Leading with Authenticity
Beyond financial acumen, Ndebele emphasizes specific qualities essential for successful CFO leadership. He says openness to learning, unwavering resilience, and genuine empathy form the bedrock of his approach. He quotes his coach’s guiding principle: “Great leadership is a verb, not a noun. Authentic leadership is a state of being.”
Motivating When the Going Gets Tough
Ndebele understands the power of a positive mindset. He inspires his team by fostering optimism and acknowledging past victories.This approach serves as a reminder of their collective strength and ability to overcome challenges. “I’ve always taught my teams that the mind is your greatest tool. If you tell yourself, you can do something you have won half the battle. I remain optimistic and positive, and my team sees this and that ultimately gives them hope and encouragement. “Leaning on past victories is also a good idea because we often don’t look back and give ourselves recognition for how far we have come.” He emphasizes the importance of self-belief, stating, “If you tell yourself, you can do something, you have won half the battle.”
Beyond the Bottom Line: A Ripple Effect
Ndebele’s leadership philosophy extends beyond the realm of finance. He champions employee and community empowerment within his organization. Ndebele says: “This is an ethos we live by in our organization which is to always empower our staff and communities. We also give back to the communities we work in.” This commitment reflects a deeper understanding of the CFO’s role in fostering a positive social impact.
Navigating the Zimbabwean Business Landscape
Ndebele acknowledges the current challenges facing Zimbabwean businesses, particularly the complexities of a multi-currency system and an unstable exchange rate. However, he remains an optimist, believing that rock bottom presents an opportunity for significant growth. “The biggest challenge is multi currencies and an unstable exchange rate coupled with high costs. “This has been constant in the country for some time. However, the biggest opportunities for me are that when you hit rock bottom the only place to look or to go is up,” said Ndebele. He sees potential in various sectors, particularly agriculture and technological advancements.
The Evolving Role of the CFO
The CFO’s role is no longer confined to crunching numbers. Ndebele highlights the growing importance of spearheading Environmental, Social, and Governance (ESG) initiatives, driving digital transformation, and ensuring operational efficiency. Adaptability and equipping the organization with the necessary controls, skills, technology, and resources are key to thriving in this dynamic landscape. “A big key aspect is ensuring that your organization is equipped to adapt the changing environment in all aspects: controls, skills, technology and resources,” said Ndebele.
Words of Wisdom for Aspiring CFOs
Ndebele’s final message is one of encouragement. He emphasizes the absence of a single path to becoming a CFO. With dedication, a well-rounded business perspective, and a commitment to continuous learning and adaptation, aspiring finance professionals can achieve their goals. In Ndebele’s words, “Go beyond the numbers, be well rounded in all aspects of business while remaining flexible and adaptable. These traits will make you a better CFO.”
Ndebele’s short biography
He is an experienced Chief Financial Officer with expertise in financial strategy and operations. Proven track record overseeing financial planning, budgeting, reporting, treasury, taxation, payroll, procurement, and property management. Skilled in reviewing and assessing organic or M&A growth opportunities, maintaining compliance standards, and implementing high-quality management reporting processes. Adept at collaborating with outside service providers and development partners to ensure statutory accounting and reporting requirements are met.